Master high-impact conversations to navigate change and drive transformation.
Transformation journeys are full of highs and lows. Progress often stalls at critical moments due to differing stakeholder perspectives, conflicting ideas, and competing priorities. These pivotal junctures have the power to shape—or even stall—the transformation, making the quality of conversations essential to success.
This workshop explores conversational agility—the ability to adapt dialogue based on the unique needs of each moment. Participants will learn to recognize and apply different types of conversations, such as:
- Difficult Conversations: Address sensitive topics and manage resistance effectively.
- Crucial Conversations: Navigate high-stakes discussions with clarity and impact.
- Catalyst Conversations: Spark ideas, influence change, and move initiatives forward.
- Emergent Conversations: Respond to unplanned opportunities for alignment and innovation.
Workshop Highlights
- Real-World Scenarios & Role Plays: Engage in exercises that simulate complex challenges, from stakeholder alignment to team conflicts.
- Practical Techniques: Learn frameworks and strategies to structure conversations, manage emotions, and foster collaboration.
- Personal Insights & Reflections: Draw from the facilitator’s experience in leading transformations to gain actionable takeaways.
Expected Outcomes
By the end of this session, participants will:
- Develop a toolkit for managing high-stakes conversations with confidence and empathy.
- Increase trust, collaboration, and alignment across teams and stakeholders.
- Navigate pivotal moments in transformation with agility, influencing positive outcomes.
- Recognize when and how to leverage different conversation types for maximum impact.
